Terms of service
The rules of using Stravix.
These terms govern your use of Stravix, operated by Chime Stream B.V. By creating an account you agree to them. We've kept the language plain. Read it once.
Last updated · November 3, 2025
- 01
Acceptance
By accessing or using Stravix you confirm you've read these terms and agree to be bound by them. If you don't, please don't use the service.
- 02
What the service does
Stravix is an AI content engine for individuals and businesses. It generates platform-ready content (posts, threads, scripts, blogs), helps plan and schedule it, and remembers your brand voice across generations.
We continuously improve the service. Features may be added, changed, or retired. Material changes will be communicated before they take effect.
- 03
Your account
Creation
You must be 16+ and provide accurate information. One account per person unless you're on a Team plan.
Security
You're responsible for keeping your credentials secret and for any activity that happens under your account. Tell us immediately if you suspect unauthorised access.
Termination
You can close your account at any time from Settings. We may suspend or terminate accounts that violate these terms or that threaten the integrity of the service.
- 04
Acceptable use
You will not use Stravix to:
- Generate content that's illegal, harmful, or violates someone else's rights.
- Impersonate a person or organisation.
- Spam, scrape, or attempt to overload the service.
- Reverse-engineer, decompile, or circumvent technical controls.
- Resell access without our written permission.
- 05
Intellectual property
Our content
The Stravix software, brand, design, and underlying systems are owned by Chime Stream B.V. and protected by intellectual property law. You receive a limited, non-transferable licence to use the service.
Your content
You own the content you input and any content you generate using the service. You grant us a limited licence to process it solely to operate and improve the service.
AI-generated content
Output produced by the AI is yours to use. We make no warranty that it is novel or non-infringing. You remain responsible for reviewing it before publishing.
- 06
Payment & billing
Fees
Subscription fees are listed on the pricing page and charged in advance for the chosen billing period.
Billing
We use Stripe to process payments. You authorise us to charge your chosen payment method on each renewal.
Refunds
Refunds are offered within 7 days of your first paid month if the service did not perform as described. Email hello@stravix.app.
Price changes
We'll notify you at least 30 days before any price increase. You may cancel before the change takes effect.
- 07
Privacy & data
How we collect and process personal data is described in our Privacy Policy, which is part of these terms.
- 08
Disclaimers
The service is provided “as is.” We make no warranty that it will be uninterrupted, error-free, or suitable for any particular purpose. AI output may contain inaccuracies. Review it before you publish.
- 09
Limitation of liability
To the maximum extent permitted by law, our aggregate liability for any claim arising from your use of the service is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
- 10
Indemnification
You agree to indemnify Chime Stream B.V. against any third-party claim arising from content you publish using the service or from your breach of these terms.
- 11
Termination
You may end your subscription any time. We may terminate or suspend access for breach of these terms, non-payment, or activity that risks the safety of others. On termination, your right to use the service ends; the obligations that by their nature should survive (IP, liability, indemnification) survive.
- 12
Governing law
These terms are governed by the law of the Netherlands. Any dispute that cannot be resolved amicably falls under the exclusive jurisdiction of the courts of Rotterdam.
- 13
Changes to these terms
We may update these terms as the service evolves. Material changes will be emailed and posted at the top of this page. Continued use after the effective date constitutes acceptance.
- 14
Contact
Chime Stream B.V., Rotterdam, the Netherlands.
hello@stravix.app